To reset your password, when you are on the sign in page, just select "forgot password" and you will receive an email to change your password. You can also visit the following link: https://www.eventeny.com/users/forgot/?ref=/

You can deactivate your business account but it will also deactivate your approved applications to any events that you have applied to. *If you are an event organizer you will lose access to your events and they will be deleted. Please reach out to us support@eventeny.com and we will take care of this for you.

Make sure your email address on file is correct, visit your personal information to check. Sometimes email providers think our messages are spam. Check your spam/junk folder to see if our emails were diverted there. If you're using Gmail, also check your Promotions and Social tabs. Add Eventeny's email addresses to your address book/safe list: express@eventeny.com and reach out to your email provider.

To create an event, after logging in you will be prompted to create your first event. You can watch this tutorial video to help walk you through the process: https://www.youtube.com/watch?v=NXKXEBYbjS8

There are two types of admins you can add: Company/Organization level admins and Event level team members. To add Company/Organization level admins go to your company details (just make sure you are logged in): https://www.eventeny.com/dashboard/company/ You can also watch the tutorial video: https://www.youtube.com/watch?v=h_fJKi-wM10