Tricks, Treats, and Boos at Holly Hill Mall

VENDOR TERMS & CONDITIONS Please read these Terms & Conditions carefully before submitting your application. APPLICATION ACCEPTANCE Submission of an application does not guarantee acceptance. Vendors are selected based on: Product category Product quality Booth presentation Professionalism Overall event needs Shop and Stroll Markets reserves the right to limit vendor categories to maintain a balanced shopping experience. The Organizer reserves the right to deny or remove any vendor who does not meet event standards or professional expectations. PRODUCT STANDARDS The following items are strictly prohibited: Counterfeit or bootleg merchandise Trademarked or copyrighted merchandise without proper licensing, including Disney, Universal, Marvel, etc. AI-generated artwork or AI-created products represented as handmade Illegal or prohibited items A limited number of approved small businesses and direct sales (MLM) companies may be accepted. Vendors may sell only the products listed and approved on their application. Violation of these policies may result in immediate removal from the event without refund. VENDOR PROMOTION Accepted vendors agree to help promote the event. Vendors agree to: Share official event graphics on social media Invite customers, family, and friends Provide quality product photos if requested Allow Shop and Stroll Markets to use their business name, logo, photographs, booth images, and event video for promotional purposes without compensation Marketing is a shared effort, and vendor participation helps create successful events for everyone. Shop and Stroll Markets will advertise the event; however, each vendor is also responsible for promoting the event to their own customers, followers, family, and friends. VENDOR SPACE & SETUP This is an INDOOR event located at: Holly Hill Mall – Space 300 309 Huffman Mill Road Burlington, NC 27215 Each vendor space includes: One 6-foot table space One chair Vendors must provide: Floor-length table covering Business signage Displays that fit entirely within their assigned space Additional spaces may be purchased, subject to availability and approval. Maximum purchase: Three (3) vendor spaces. PARKING, ENTRANCE & UNLOADING Vendor parking is located on the back side of Holly Hill Mall. Vendors must park in the back parking area and enter through the mall’s back entrance. Vendors must bring a cart, wagon, or other suitable means of transporting their tables, displays, merchandise, and supplies from their vehicles to Space 300. Please allow enough time to transport your items and complete setup before the event begins. Do not leave vehicles unattended in loading areas longer than necessary. Do not park in the fire lane or any place that is clearly marked or marked do not park. Booth assignments will be provided during check-in. Vendors must: Remain within their assigned space Keep all merchandise and displays inside their booth boundaries and under their table. Keep aisles and walkways clear at all times The following are not permitted: Booth sharing Subleasing vendor space Merchandise extending into walkways Floor displays that create trip hazards Electricity and Wi-Fi are not guaranteed. EVENT SCHEDULE Vendor Check-In & Setup: 9:30 AM–10:00 AM Event Hours: 10:00 AM–3:00 PM Breakdown: Begins at 3:00 PM Vendors must remain set up for the entire event. Early breakdown is not permitted. Late arrivals without prior approval may result in forfeiture of booth space and vendor fees. REFUND & CANCELLATION POLICY All vendor fees are: Non-refundable Non-transferable No refunds, credits, or transfers will be issued under any circumstances. Refunds will not be provided due to: Vendor cancellation Low attendance Poor sales Weather Schedule changes Venue adjustments Public safety incidents Emergencies FORCE MAJEURE Shop and Stroll Markets shall not be held liable for cancellations, delays, or modifications caused by circumstances beyond reasonable control, including but not limited to: Severe weather Natural disasters Government mandates Venue closures Public safety incidents Emergencies Utility failures Other unforeseen circumstances Vendor understands that these situations are outside the control of the Organizer and venue. Vendor fees remain non-refundable. CHARGEBACK POLICY By submitting payment, Vendor agrees that all sales are final. Vendor agrees not to initiate: Chargebacks Payment disputes Claims through payment processors Any vendor initiating a chargeback may be permanently prohibited from participating in future Shop and Stroll Markets events. The Organizer reserves the right to pursue collection of unpaid fees and associated legal costs. LIABILITY Vendor assumes full responsibility for: Personal injury Property damage Theft Loss of merchandise Damage to equipment Shop and Stroll Markets, Holly Hill Mall, event staff, volunteers, venue partners, and affiliates shall not be held liable for any injury, loss, theft, or damage occurring before, during, or after the event. INDEMNIFICATION To the fullest extent permitted by applicable law, Vendor agrees to defend, indemnify, and hold harmless Shop and Stroll Markets, its owners, organizers, officers, employees, volunteers, agents, representatives, and affiliates from claims, damages, losses, liabilities, judgments, costs, and reasonable legal expenses arising out of or related to Vendor’s products, services, booth, displays, equipment, employees, representatives, contractors, guests, or conduct, including Vendor’s negligence, misconduct, violation of these Terms & Conditions, or violation of applicable laws. INSURANCE Product liability insurance is optional and is the responsibility of each vendor if they choose to obtain it. The Coordinator's insurance only covers the coordinator and the venue. It does not cover the vendor or their products. Shop and Stroll Markets does not require vendors to carry product liability insurance; however, event insurance does not provide coverage for: Vendor merchandise Products Displays Tables Chairs Personal property Product-related claims PROFESSIONAL CONDUCT Vendors are expected to conduct themselves professionally at all times. The following may result in immediate removal without refund: Harassment Discrimination Aggressive behavior Disruptive conduct Failure to follow Organizer instructions COMPLIANCE WITH LAWS Vendors are responsible for complying with all applicable local, state, and federal laws, including: Sales tax requirements Required permits and licenses Health Department regulations Food vendors must comply with all applicable North Carolina health and food safety regulations. INDEPENDENT VENDOR RELATIONSHIP Vendor is an independent business and is not an employee, partner, joint venturer, agent, or representative of Shop and Stroll Markets. Vendor has no authority to make promises, commitments, agreements, or representations on behalf of Shop and Stroll Markets. NO VERBAL AGREEMENTS No verbal promises, statements, or agreements made by Shop and Stroll Markets, event staff, volunteers, or venue partners shall modify these Terms & Conditions. Only these written Terms & Conditions are binding. GOVERNING LAW This agreement shall be governed by the laws of the State of North Carolina. Any legal action arising from this agreement shall be filed exclusively in the appropriate courts within North Carolina. SEVERABILITY If any provision of these Terms & Conditions is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. AGREEMENT By submitting an application and payment, Vendor acknowledges that they have read, understood, and agree to these Vendor Terms & Conditions. Submission of an application and payment constitutes acceptance of this legally binding agreement. Questions? Email: shopandstrollmarkets@