Hello Robert - We're so sorry for the confusion! You must have missed the following text about shipping and fulfillment on festival t-shirts. "If you pre-order Smoky Mountain Bigfoot Festival event merchandise, please note that orders will not be fulfilled/shipped until after the festival (May 3, 2025)." If you would like us to process a refund for you, please contact us at 865-421-1950.
I chose the Bigfoot Festival as my fiance's 30th birthday event as she's a huge cryptid fan. This was an awesome choice for the 15 people we had along. The food was great, the entertainment was awesome, and it felt really awesome for the cost. They even chased me down a few weeks after the festival and mailed my shirt I had bought with my tickets and forgot to pick up.
Thank you so much for celebrating such a special milestone with us at the Smoky Mountain Bigfoot Festival! We’re thrilled to hear that your group had an awesome time and that the food, entertainment, and overall experience lived up to your expectations. We’re especially glad we could get your shirt mailed out to you — no missing Bigfoot gear on our watch! Hope to see you all again next year for more cryptid fun! ??