Cancelled vs. Refunded?
We are given options to "refund" or "cancel" or "refund/cancel". Can someone tell me what the difference in refunding and cancelling is??
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Hi Alexa! Refunding means that you will refund the price of the ticket back to the original purchaser. If you simply cancel the ticket, a refund would not be processed. If you choose to refund/cancel, this means that the ticket will both be refunded to the original purchaser, and the ticket will be cancelled. Hope this helps!
