Cancelled vs. Refunded? - Eventeny Community

Cancelled vs. Refunded?

We are given options to "refund" or "cancel" or "refund/cancel". Can someone tell me what the difference in refunding and cancelling is??

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in Evanston, United States
Mar 22, 2022

Hi Alexa! Refunding means that you will refund the price of the ticket back to the original purchaser. If you simply cancel the ticket, a refund would not be processed. If you choose to refund/cancel, this means that the ticket will both be refunded to the original purchaser, and the ticket will be cancelled. Hope this helps!