Eventeny hardware terms and conditions
Eventeny only provides rentals and services for businesses, non-profits, and other organizations. By placing your order, you agree that you will not be using the rental equipment for individual or private use. If you have questions about this policy, please email us at support@eventeny.com.
As a condition of placing any order with Eventeny, you agree to the following terms and conditions. The terms “Eventeny,” “Provider,” “we” or “our” refer to Eventeny, Inc. The terms “Client,” “you” or “yours” refer to the customer ordering Eventeny services, equipment rentals, or products. All orders placed by you, or the authorized credit card users will be subject to these terms and conditions, unless otherwise agreed by both you and Eventeny in writing, and acceptance of any orders by you is conditional upon your agreement of these terms and conditions.
Scope of services
Client is partnering with Eventeny to support their technology needs as detailed in this Agreement.
Equipment responsibility
While the equipment is onsite at your delivery location, it is your responsibility to ensure that the equipment is not stolen, damaged, or otherwise harmed. You agree to use the equipment in a careful and proper manner, and you shall not use the equipment in any way that is inconsistent with its intended use. You are responsible for paying repair or replacement fees associated with any loss or theft of, or damages to, the equipment while the equipment is at the delivery location. Equipment must be returned to Eventeny in its original state and usable by Eventeny. You are responsible for either helping resolve the issue or paying for a full replacement of the equipment if the equipment is not returned to its original state. This also applies to equipment returned to Eventeny with its software in an unusable state (e.g., with Apple iCloud Activation Lock or Jailbroken).
Faulty Equipment
All equipment is tested and verified to be working before shipment. You are required to notify Eventeny of any equipment that is not working as intended within 24 hours of receipt of the equipment so that we can troubleshoot or make arrangements for replacement equipment to be sent to your location. Eventeny cannot be held responsible or liable for manufacturer defects of the equipment.
Internet
Eventeny is not liable for internet connection in any way as Eventeny cannot control internet bandwidth or data connections from any service provider.
Compatibility with other equipment
Eventeny makes no claims that our equipment will be compatible with any equipment that is not provided directly by Eventeny. It is your responsibility to ensure that your equipment will be compatible with the equipment provided by Eventeny. Please speak with your Eventeny representative directly for compatibility requirements of your rented equipment.
Orders with device customization
Order customization details and documents must be provided to Eventeny no later than 14 days prior to delivery. If the customization details are not received by Eventeny by the date agreed upon, additional service fees may be added to the invoice for expedited customization services. If order customization details are required for your order it will be listed on your order confirmation.
Change management
Client or Eventeny may determine before or during a rental that additional services not originally included in this Agreement are necessary. All Client change requests should be communicated to the Eventeny representative in charge of the order. Eventeny will make best efforts to honor all change requests, but each request is subject to review to determine feasibility.
You agree to pay for any billable services requested by representatives from your company. Pricing adjustments for any approved changes will be based on that specific component of the rental, including any associated labor, equipment fees, or expedited fees. Eventeny will provide you with an updated invoice reflecting any additional fees following the rental.
The following change management process is in place to ensure Eventeny and Client have clear expectations and communication around changes that happen leading up to the event and while onsite for the event:
Change communication
Client or Eventeny may determine before or during an event that additional services not originally included in this Agreement are necessary, and you agree to pay for any billable services requested by representatives from your company for this event. Pricing adjustments for any approved changes will be based on that specific component of the event, including any associated labor and equipment fees.
Timing of changes
Eventeny will make its best efforts to deliver on any changes requested by the Client leading up to the event and during the event. Client acknowledges that any additions made within one week of the delivery date may incur expedited fees to enable the change and that Eventeny cannot guarantee that we will be able to fulfill requests not made in a timely manner.
Event cancellation
No refund will be available for the cancellation of the event. All fees remain billable and due, even if the equipment is not used.
Rental period and returns
After your event is completed, you are responsible for returning your equipment to USPS. If your equipment package is not received by USPS on the agreed-upon date, you will be charged a late fee of $10 per day per item, up to 10 days. After 10 days, Eventeny will charge the card on file for the cost of replacement of the equipment at the current market rate. Please refer to your confirmation email for the return date or email Eventeny directly for any questions you have about returning your rental.
Availability of equipment
Eventeny cannot always guarantee the availability of hardware for lease. To reserve any hardware, you must request a lease of the equipment by submitting a hardware request form at least 30 days before the event date.
Pricing and payment
Payment method
Upon your return of a signed Agreement to Eventeny, you authorize Eventeny to charge the credit card that you have provided in the amount equal to the total fees due under this Agreement. You also authorize Eventeny to charge the credit card on file for all payments and fees in accordance with this agreement upon the end of the event specified in this Agreement, including but not limited to charges for charges for optional services, and Eventeny’s expenses associated with loss of, or damage to, the equipment utilized by you while the equipment is at the delivery location.
Deposit
Eventeny may require a refundable deposit depending on the equipment rented. Please refer to the equipment rental page for details of current deposit requirements. The deposit will be charged at the time of your rental confirmation and will be released after the equipment has been received and inspected for damage. Please see the Damage and Loss section for further information.
Fees
In consideration for the services, equipment rentals, and/or products you order from Eventeny, you agree to pay the total fees due as listed above. Additionally, you may determine that equipment or services not originally contracted for are necessary for the event. You agree to pay for any additional equipment rentals or billable services requested by you (or the authorized credit card users), which will be billed at Eventeny’s then-current standard pricing and guidelines. You also agree to pay other charges in accordance with this agreement, including but not limited to applicable taxes, charges for optional services, cancellation fees, cleaning fees, and Eventeny’s expenses associated with loss or theft of, or damage to, the equipment while the equipment is at the delivery location.
Damage or loss
You will be responsible for the full cost of replacing or repairing any equipment that is not returned or does not return to Eventeny in the same condition that it was shipped to you in. This includes any rental equipment that is lost or stolen. Repair and/or replacement costs will vary depending on the current market rate of goods and services. An invoice detailing any and all damage and costs associated to replace and/or repair the returned equipment will be provided to you once all damage has been assessed. If a deposit was taken, the invoice will reflect the amount owed minus any deposits paid.
Cleaning and Return Condition
All rented equipment must be returned to Eventeny in a clean and sanitary condition. No additional stickers, markings, or alterations (including, but not limited to, permanent markers) are permitted on the equipment. Failure to comply with these requirements will result in a cleaning fee in addition to any damage or loss fee incurred.
Sales/Use taxes
Applicable sales or other transaction taxes imposed on us in connection with your order or rental of the equipment or rendering of services will be added to the rental fees payable by you. Applicable use or other transaction taxes imposed on you by any third parties in connection with your order or rental of the equipment or rendering of services are solely your responsibility to report and pay.
Support
You agree to immediately notify our offices at (470) 839-6016 if you have any issues with our onsite services or equipment, or any concern whatsoever. Eventeny is not responsible for the compatibility of the equipment rented pursuant to this agreement with any equipment supplied by you or a third party with whom you contracted.
Publicity
You agree that Eventeny may use your company name and information in marketing materials and website listings of customers.
Mutual force majeure
Neither Party will be liable to the other party or responsible for any delay in performance or failure to perform under this Agreement (other than their failure to make payments as provided herein) if such failure to delay is caused by war (whether war is declared or not), fire, act of God, earthquake, flood, strike or other labor disturbances, lockout, embargo, governmental acts or orders or restrictions, lack or failure of telecommunications facilities and/or services including Internet services and satellite services, vandalism, epidemic, pandemic (including the COVID-19 Pandemic), failure of suppliers, or any other reason where failure to perform is beyond the reasonable control and not caused by the negligence, intentional conduct, or misconduct of the non-performing Party and such Party has exerted all reasonable efforts to avoid or remedy such force majeure; provided, however, that the non-performing Party shall use reasonable commercial efforts to avoid or remove such causes of nonperformance and shall continue performance hereunder with reasonable dispatch whenever such causes are removed.
Mutual liability
Both Parties agree to defend, indemnify, and hold harmless the other Party, including its officers and employees, from all claims, suits, damages, losses, liabilities (including but not limited to Workers’ Compensation claims) arising from the other Party’s, subcontractors’, or guests’ use of the equipment or either Party’s violation of this Agreement. Both Parties agree that neither Party shall be liable to the other Party for any incidental, indirect, special, exemplary, punitive, consequential, or lost profits damages related to or arising out of this Agreement. Both Parties agree that neither Party shall be liable for any damages that exceed the fees paid by you under this Agreement.
General terms and controlling law
These terms and conditions, together with Eventeny’s order confirmation(s), represent the complete Agreement of the Parties, supersede any previous communications between the Parties, and no terms or conditions in any way adding to, modifying, or otherwise changing the provisions stated herein and in Eventeny’s order confirmation shall be binding upon Eventeny unless made in writing and signed and approved by an officer of Eventeny. You represent and warrant that you have not relied and cannot rely upon any representation or warranty made by Eventeny pertaining to the matters concerning this Agreement, except to the extent that such representation or warranty is expressly set forth in the terms of this Agreement. Neither Party may assign its interest under this Agreement to any other Party without our prior written consent; provided, however, that Eventeny may assign this Agreement without such consent in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all its relevant assets. This Agreement and all rights and obligations hereunder shall be governed by the laws of the State of Georgia in the discretion of the Party filing a claim or commencing litigation. The exclusive jurisdiction and venue of any legal proceedings for the resolution of disputes arising out of or in connection with this Agreement shall be a court of competent jurisdiction in Fulton County, Georgia, USA. To the extent permissible by law, the Parties waive a trial by jury in connection with any legal proceeding arising out of or in connection with this Agreement. In the event any legal action is commenced by you or Eventeny for the purposes of enforcing any provision of these Terms and Conditions, or in connection with any breach of this Agreement, Eventeny shall be entitled to its reasonable attorney fees, expenses, and court costs should Eventeny prevail in the legal action.
These terms and conditions shall apply to all rental orders placed with Eventeny. If you have any questions, comments, or concerns, please contact us at legal@eventeny.com.