Skip to content
Picture of Evee, the Eventeny brand mascot. Evee is a cute brown fox wearing a green Eventeny t-shirt.
Eventeny Guide for Event Organizers

How to Set-up Your Event Tickets for Vaccination Record Checks

Ticket Set-up

  1. Go to your event's ticket manager.
  2. Click "create new" or edit an existing ticket. 
  3. Scroll down to the "requires documentation" section below ticket pairing. 
  4. Select "documentation is required" from the drop-down menu. 
  5. Check the "COVID-19 vaccination record" box. 
  6. Save changes. 
Screenshot of how to select "documentation is required" under the "requires documentation" section. Additionally, the picture shows the "COVID-19 vaccination record" box as being checked for collection.

Attendee View

After a ticket has been purchased with the documentation verification feature, attendees will be prompted to upload their documentation. If you have added the documentation requirements after tickets have been purchased, documentation can be submitted at their account level.
Image is a screenshot of the ticket confirmation post-purchase highlighting the new "upload documentation" option for attendees.
Helpful

Tip from Evee!

Share this user guide created for attendees to help your event community easily submit their documents!

Checking Information

Once an attendee has submitted their documentation, you will be able to view their submission by:

  1. Go to your event's ticket manager. 
  2. Select "list" on the left-hand side.
  3. Click the attendee's name to view their ticket information. 
  4. Under ticket details, you will be able to see their submitted documentation. 
Image is a screenshot of how the submitted documentation looks like to the event organizer.

Informing Your Attendees

We have put together a guide to help attendees understand and navigate this process as well. Feel free to share the guide with your community. It might even be a good idea to include the link in the ticket information for easy access and reduced questions! 

Need More Help?

If more assistance is needed after reviewing this guide, please contact support@eventeny.com.

We use 🍪 cookies to improve your experience. By continuing, you agree to our Privacy Policy and Cookie Policy.