1. Ticket Purchases
Tickets are $50 per person and include admission, guided cookie decorating instruction, three cookies, decorating materials, holiday beverages, and scheduled activities. Tickets must be purchased in advance, subject to availability.
2. Refund & Cancellation Policy
All ticket sales are final. No refunds will be issued for cancellations, scheduling conflicts, late arrivals, or no-shows.
If the event is canceled by the organizers, ticket holders will receive a refund of the ticket purchase price. Eventeny processing fees may be subject to the platform's refund policies.
3. Ticket Transfers
Tickets may not be transferred to another guest.
4. Arrival & Participation
Guests are encouraged to arrive on time to enjoy the full decorating experience. Late arrivals may miss portions of the guided instruction. No partial refunds will be provided.
5. Age Requirements & Alcohol
This event is designed for adults ages 21 and older. Alcoholic Glühwein will be available only to guests ages 21 and older with valid government-issued photo identification. Nonalcoholic beverages will also be available.
Alcohol service is subject to applicable laws and venue requirements. Organizers reserve the right to refuse alcoholic beverage service when appropriate.
6. Food Allergies & Dietary Restrictions
Cookies and decorating materials may contain or come into contact with common allergens, including wheat, eggs, milk, soy, and nuts. Guests with food allergies or dietary restrictions are responsible for determining whether participation is appropriate. An allergen-free environment cannot be guaranteed.
7. Photography & Video
Photos and videos may be captured during the event for promotional and social media purposes. Guests who prefer not to be photographed should notify the organizers upon arrival.
8. Event Changes
Organizers reserve the right to make reasonable adjustments to the event schedule, activities, or beverage selections when necessary while maintaining the overall event experience.
9. Guest Conduct
Guests are expected to treat instructors, organizers, and fellow attendees respectfully. Disruptive or unsafe behavior may result in removal from the event without a refund.
10. Agreement
By purchasing a ticket, attendees acknowledge and agree to these Terms & Conditions.
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