Managing your event's tickets/registration on Eventeny is easy!
Access helpful articles and videos to make planning your event easier on Eventeny.
Latest videos
⚠️ Our tutorial videos are under construction! We are working hard to release new tutorial videos weekly to help you become a master of Eventeny's ticket/registration management tool!
Visit our help center to search hundreds of recently created articles.
Basic Ticket Creation
The first step with ticketing is to create a ticket. In this video we'll be covering the basics of how to create a ticket.
Looking for more info? 📚 Read the updated help article.
Refunding Tickets
If needed, you can refund tickets back to the buyer with a variety of options. In this video, we'll cover how to refund tickets.
Looking for more info? 📚 Read the updated help article.
Ticket List Overview
The tickets sold to your event can be viewed and managed. In this video, we'll be covering the ticket list and the various action options.
Looking for more info? 📚 Read the updated help article.
Copying a Ticket
Tickets can be copied with a variety of options. This can be useful if you want to create multiple ticket for the same event or creating tickets for multiple events with similar parameters. In this video, we'll be covering how to copy a ticket.
Looking for more info? 📚 Read the updated help article.
Ticketing Tag Management
You can create and assign tags to your purchased tickets. This can be useful for filtered searches and selective group messages.. In this video, we'll be covering how to create and manage tags for your tickets.
Looking for more info? 📚 Read the updated help article.
Group Messaging Ticket Holders
Need to update your ticket holders? You can message them based on a variety of criteria. In this video, we'll cover how to group message your ticket holders.
Looking for more info? 📚 Read the updated help article.
Sharing & Embedding your Tickets
Your ticket can be shared via a direct link or on social media. You can also embed your ticket on your website. In this video, we'll go over how to share and embed tickets.
Looking for more info? 📚 Read the updated help article.
Ticket Questions
Questions can be added to your ticket for your attendees to answer during purchasing. In this video, we'll be covering the ticket questions.
Looking for more info? 📚 Read the updated help article.
Taking Tickets Live
Once you're ready to sell your ticket, you'll need to take it live. In this video, we'll go over how to take your ticket live.
Looking for more info? 📚 Read the updated help article.
Ticketing Filtering Options
You can narrow down your ticket search results by using filters. This can be useful if you’re looking for a specific group of tickets. In this video, we'll be covering how to create and manage tags for your tickets.
Looking for more info? 📚 Read the updated help article.
Bulk Ticket Import
Tickets sold externally can be imported into your ticket list to be accounted for. In this video, we'll be covering how to bulk import tickets.
Looking for more info? 📚 Read the updated help article.
Ticket Add-Ons
Ticket add-ons are useful for purchases sold alongside tickets, such as meet and greets. In this video, we'll be covering how to create ticket add-ons.
Looking for more info? 📚 Read the updated help article.
Ticketing Deliverables
Items included with ticket purchases, such as drink tickets or t-shirts, can be added as deliverables. In this video, we'll be covering how add and manage deliverables.
Looking for more info? 📚 Read the updated help article.
Ticket Fees
You can add fees to your tickets with a variety of options. In this video, we'll be covering how to create and manage ticket fees.
Looking for more info? 📚 Read the updated help article.
Affiliate Programs
Using Affiliate Programs is a great way to promote your event and sell tickets. In this video, we'll be covering how to create and manage Affiliate Programs
Looking for more info? 📚 Read the updated help article.
Exporting Ticketing Data
Your ticketing data can be exported with a variety of options. In this video, we'll cover how to export your ticketing data.
Looking for more info? 📚 Read the updated help article.
Ticket Documentation
If your event requires attendees to provide documentation, such as a government ID, this can be accounted for in the ticket. In this video, we'll go over ticket documentation.
Looking for more info? 📚 Read the updated help article.
Ticket Analytics Export
Your ticketing metrics can be exported to an Excel spreadsheet. In this video, we'll be covering how to export your ticket analytics.
Looking for more info? 📚 Read the updated help article.
Ticket Analytics Summary
Ticketing Analytics Part 1 of 4. In this video, we'll go over the Summary tab in the Ticketing Analytics tool.
Looking for more info? 📚 Read the updated help article.
Ticket Analytics Finance
Ticketing Analytics Part 2 of 4. In this video, we'll go over the Finance tab in the Ticketing Analytics tool.
Looking for more info? 📚 Read the updated help article.
Ticket Analytics Reports
Ticketing Analytics Part 3 of 4. In this video, we'll go over the Report tab in the Ticketing Analytics tool.
Looking for more info? 📚 Read the updated help article.
Ticket Analytics Status
Ticketing Analytics Part 4 of 4. In this video, we'll go over the Status tab in the Ticketing Analytics tool.
Looking for more info? 📚 Read the updated help article.
Ticketing Upgrade/Switching Front End Overview
In this video we’ll be taking a look at the front end experience your customers will have when upgrading and switching a ticket item.
Looking for more info? 📚 Read the updated help article.
Ticketing Upgrade/Switching Front End Overview
In this video we’ll be taking a look at the front end experience your customers will have when listing a ticket to resell.
Looking for more info? 📚 Read the updated help article.
Ticketing Purchase Front End Overview
In this video we’ll be taking a look at the front end experience your customers will have when purchasing a ticket.
Looking for more info? 📚 Read the updated help article.
Enabling evProtect
In this video, we'll be going over how to Enable evProtect for your ticket purchasers.
Looking for more info? 📚 Read the updated help article.
Paired Item Front End Overview
In this video we’ll be taking a look at the front end experience your customers will have when buying a paired ticket item.
Looking for more info? 📚 Read the updated help article.
Archived videos
Please note that some of the information provided in the below videos might be outdated. Please visit our help center for the most updated information.
How to create a ticket and manage your attendee list
Managing hundreds to hundreds of thousands of attendees should not be stressful or burdensome. In this video, you'll learn at a high level how to create custom tickets and review submissions.
📚 Updated help articles:
- Getting started
- Reviewing submissions
- Managing payments
- Upgrading/swapping tickets
- Editing attendee information
- Issuing refunds
- Issuing tickets manually
- Setting a primary contact
- Adding a discount code
- Adding multiple discount codes
- Exporting discount code information
- Linking tickets to the schedule/schedule items
- Collecting attendee documentation
Resources to share with your participants
We're always striving to find ways to make your life easier! So, we've created some guides your community might find useful when navigating your event schedule on Eventeny.