Monona Terrace Makers Market - Madison, WI

CULTURE CRAFT 2026 Vendor Terms & Conditions: By applying for and/or participating in a Bessie Products, Inc. DBA Culture Craft event (the “Event”), the Vendor agrees to the following Terms & Conditions. 1. SERVICE DEFINITION & VENDOR EXPECTATIONS Nature of Service: Culture Craft provides temporary access to a designated booth footprint or ground space (“Booth Space”) within a shared public event environment. The service provided is the rental of booth space and general event marketing only. Participation in the Event does not grant exclusivity, category exclusivity, or territorial rights unless explicitly stated in writing. Independent Vendors: Vendors operate as independent businesses and are solely responsible for their own operations, including but not limited to sales, payment processing, permits, taxes, product safety, and regulatory compliance. Culture Craft does not act as an agent, partner, or reseller of Vendor products. No Guarantees of Performance: Culture Craft does not guarantee: Specific sales volume Specific foot traffic levels A specific number of participating vendors Media exposure or marketing reach Vendor participation is undertaken at the Vendor’s own commercial risk. Market Fluctuations As a grassroots, open-air event, the layout, total number of vendors, and public attendance may fluctuate due to weather, vendor cancellations, venue restrictions, or operational needs. A reduction in the total number of vendors, adjustments to vendor placement, or changes to the event layout does not constitute a material deviation from the advertised event and is not grounds for refund, dispute, or credit. Booth Placement & Layout Culture Craft reserves the right to assign, reassign, or modify booth placements and event layout at any time for operational, safety, or logistical reasons. Sales Responsibility Culture Craft does not take a commission on vendor sales. Lack of sales, low attendance, or dissatisfaction with the event environment are not grounds for refund or credit. 2. LIABILITY, INSURANCE & INDEMNIFICATION Vendor Responsibility: Vendors are solely responsible for their property, equipment, products, and conduct during the Event. Limitation of Liability: Culture Craft, its affiliates, partners, sponsors, officers, employees, and agents shall not be liable for: Lost, stolen, or damaged property Vendor financial losses Lost profits or business opportunities Weather-related disruptions Personal injury occurring during the Event To the fullest extent permitted by law, Culture Craft’s total liability arising from this agreement shall not exceed the booth fee paid by the Vendor. Culture Craft shall not be liable for any indirect, incidental, or consequential damages. Indemnification The Vendor agrees to indemnify and hold harmless Culture Craft and its partners, including but not limited to venue operators, local government entities, Business Improvement Districts, sponsors, and property owners, from any claims, damages, liabilities, or expenses arising from: Vendor participation in the Event Vendor negligence or misconduct Vendor products or services Vendor violation of laws or regulations Insurance Vendors are strongly encouraged to secure temporary event liability insurance covering both inventory and liability risks. 3. REFUND POLICY (STRICT NO CASH REFUNDS) Non-Refundable Fees: All booth fees paid to Culture Craft are non-refundable. Under almost no circumstances are monetary refunds issued. Credit System: In applicable cancellation circumstances outlined below, Culture Craft may issue a Credit for future events. Credits: Are valid for one (1) year from the original event date Are non-transferable May only be used by the original Vendor account Are subject to space availability at future events 4. VENDOR CANCELLATION POLICY If a Vendor wishes to cancel participation, written notice must be submitted via Eventeny. Cancellation eligibility is determined by the timestamp of the written request received. Credit Eligibility: Cancellation 12+ Days Prior 100% Credit issued Cancellation 3–12 Days Prior 50% Credit issued Cancellation Less than 72 Hours Prior NO CREDIT ISSUED Culture Craft reserves the right to reassign or resell canceled booth spaces without obligation to the original Vendor. 5. NO-SHOW & LATE ARRIVAL POLICY No-Show Penalty If a Vendor fails to attend without cancellation notice (“No Show”): The booth fee is forfeited (0% credit) A $50 No-Show Fee may be charged to the card on file The Vendor may lose eligibility for future Culture Craft events Late Arrival Vendors must arrive during the designated load-in window. Booth spaces not occupied within the load-in window may be reassigned without refund or credit unless prior notice is given to Culture Craft staff. 6. WEATHER & RAIN POLICY Due to venue & municipal regulations, rain dates may not be permitted. Events proceed rain or shine unless Culture Craft determines that conditions present a safety hazard. Extreme Weather Definition Extreme Weather includes: Lightning Sustained winds exceeding 30 mph Snow accumulation exceeding 3 inches Extreme temperatures below 20°F or above 95°F Government closures or transportation shutdowns Other conditions deemed unsafe by event organizers Organizer Cancellation If Culture Craft postpones an Event due to Extreme Weather or safety concerns, Vendors will receive FULL CREDIT valid for one year. No cash refunds will be issued. Vendor Weather Decisions A Vendor’s personal decision not to attend due to weather conditions does not qualify for credit or refund. 7. FORCE MAJEURE Culture Craft shall not be liable for failure to hold or complete the Event due to circumstances beyond its reasonable control, including but not limited to: Natural disasters Government orders Civil unrest Public health emergencies Infrastructure failures Venue closures In such cases, Culture Craft may postpone or cancel the Event at its sole discretion. Vendors will receive FULL CREDIT valid for one year. 8. PRODUCT COMPLIANCE & EVENT STANDARDS Application Accuracy Vendor booths must display products consistent with those submitted in their application. Prohibited Items: The following items are prohibited: Alcohol THC or cannabis products Counterfeit goods Trademark-infringing merchandise Illegal or unsafe products Compliance Audits Culture Craft may conduct product or booth audits prior to or during the Event. If a Vendor is found to be non-compliant, Culture Craft reserves the right to remove the Vendor immediately without refund or credit. 9. BOOTH SETUP, OPERATIONS & BREAKDOWN Booth Space Vendors must remain within their assigned booth footprint. Aisles, emergency routes, and public walkways must remain clear at all times. Equipment Vendors are responsible for providing their own: Tables Tents Display fixtures Payment systems Operating Hours Vendors must remain open and operational for the full duration of the Event. Early breakdown without organizer approval is prohibited and may result in removal from future events. Cleanliness Vendors must remove all trash, packaging, and materials from their booth space at the end of the Event. 10. VENDOR CONDUCT Vendors must maintain professional conduct toward: Customers Event staff Other vendors The following behaviors may result in immediate removal without refund: Harassment Aggressive sales tactics Disruptive or unsafe conduct Violation of event rules Culture Craft reserves the right to deny future participation to Vendors who violate these standards. 11. PHOTOGRAPHY & MEDIA RELEASE By participating in the Event, Vendors grant Culture Craft the right to photograph or record: Vendor booths Vendor products Event scenes These materials may be used for marketing, promotional, and social media purposes without compensation. 12. CHARGEBACK & PAYMENT DISPUTES By registering and submitting payment, the Vendor acknowledges that: Booth space constitutes the service purchased Services are considered fulfilled once the booth space is made available Filing a chargeback claiming “Services Not Provided” or “Item Not as Described” when the Event took place and booth space was available constitutes a breach of this agreement. Culture Craft reserves the right to submit the following evidence to financial institutions: This signed agreement Event documentation Vendor check-in records Event operation records Vendors who file improper chargebacks may be permanently banned from future Culture Craft events. 13. GOVERNING LAW This agreement shall be governed by and interpreted in accordance with the laws of the State of New York, without regard to conflict of law principles. Any disputes arising from this agreement shall be resolved exclusively in the state or federal courts located in New York County, New York. 14. POLICY MODIFICATIONS Culture Craft reserves the right to modify event policies or operational procedures as required to comply with venue rules, municipal regulations, or safety requirements. 15. ORGANIZER DISCRETION Culture Craft reserves the right to make operational decisions necessary for the safety, logistics, and overall management of the Event. Such decisions may include, but are not limited to: Adjusting the event layout or floor plan Reassigning or relocating vendor booth placements Modifying event hours or load-in/load-out schedules Limiting vendor capacity Requiring adjustments to booth setups Removing vendors who violate event policies, safety rules, or applicable laws These decisions may be made at any time before or during the Event and are at the sole discretion of Culture Craft. Operational decisions made by Culture Craft shall not constitute a breach of this agreement and shall not entitle the Vendor to a refund, credit, or compensation. 16. VENDOR LEGAL & TAX RESPONSIBILITY Vendors operate as independent businesses and are solely responsible for complying with all applicable local, state, and federal laws related to their participation in the Event. This includes, but is not limited to: Sales tax collection and reporting Business licensing or temporary vendor permits Product safety and labeling requirements Consumer protection laws Any other regulatory requirements applicable to the Vendor’s products or services Culture Craft does not collect or remit sales tax on behalf of Vendors and assumes no responsibility for a Vendor’s compliance with tax or regulatory obligations. Each Vendor is solely responsible for determining and fulfilling their legal obligations related to sales conducted at the Event. 17. AGREEMENT ACCEPTANCE By submitting payment, completing the vendor application, or participating in a Culture Craft event, the Vendor acknowledges that they have read, understood, and agree to these Terms & Conditions.