HOURS OF OPERATION
The virtual event will be open to the public on Saturday and Sunday (Jan. 30-Feb. 6-7) Booths in the Virtual Marketplace will be available for public viewing and sales anytime during the run of the event. Pre-recorded performances and demos will also be available during the entire run. Live performances and virtual chat rooms will be scheduled during weekend hours, 11:00 a.m. – 6:00 p.m.
As this is a new event experience, operation dates/hours may change slightly due to discoveries and ideas generated by attending merchants, performers and event staff. If any changes are to occur, participants will be notified ahead of time and given sufficient time to adjust.
ACCEPTANCE
If your application is accepted at jury, you will receive an acceptance letter. Preference will be given to crafters with original handcrafted products, participants in good standing from the 2020 Faire, and vendors with high-quality booth displays that fit the theme. Reselling items from Wish or similar imports is prohibited.
CRAFT SPECIFICATION
Preference will be given to original handcrafted products. Merchandise will be juried prior to acceptance of application. To be accepted, products must be indicative of the medieval era in both medium and subject matter.
~A limited number of service providers (such as, fortune telling) will be accepted.
~Works that are mass-produced, manufactured, or made from commercial molds may not be accepted.
~We discourage imported or assembled items because this hurts the ability of artisans to market their handmade products. The number and type of crafts and merchandise will be limited in fairness to all.
~Merchants may ONLY display merchandise or offer services, like Tarot Reading, that have been approved by the Faire committee. ~Approved items or services will be listed in the acceptance letter. ~Unapproved items or services cannot be sold nor offered.
The Faire Committee reserves the right to prohibit the display of any work it deems unacceptable.
BOOTH REQUIREMENTS
All booths and sales will be virtually hosted on Eventeny.com. In order to sell products, merchants are required to create an e-commerce page through Eventeny to maintain consistency and encourage more sales by keeping patrons from navigating away from the event. As a result, merchants must list their products for sale and process payments directly on Eventeny.
Eventeny.com utilizes Stripe for payment processing. Merchants will need to connect a Stripe account to their Eventeny account.
Merchants are responsible for arranging shipping expectations and shipping purchased wares to customers.
COSTUME REQUIREMENTS
All merchants and personnel must be dressed in appropriate costume of the Middle Ages during any demos, pre-recorded video or live Zoom chat activities.
Appropriate period language and/or accent is highly encouraged.
Keep in mind that Hoggetowne is a family-oriented Faire: no brief and/or revealing outfits will be permitted.
CUSTOMER SERVICE
All booths are expected to adhere to customer service standards (for both guests and participants):
Deliver products/services reliably
Post prices as well as any additional fees to avoid surprises (credit card fees, etc.)
Keep your booth clean and presentable
Offer service with a smile and compliment costumed guests
Do not make statements that will offend customers (we understand this can be a gray area, but best efforts are expected)
Sexual and physical harassment will not be tolerated.
Be a “good neighbor” to fellow merchants and participants.
SALES TAX
Collection and remittance of state sales tax is the responsibility of each merchant.
Violation of these terms and conditions may result in removal from the event and forfeit participation at future events.
