Our main goal is that you are happy with your purchase. We strive to provide a detailed description of the jewelry. Please contact us if you have any questions, or need more information before purchasing. We are here to help.
RETURNS
We accept returns either for a full store credit, or a refund minus an 8 % restocking fee. (The restocking fee helps to cover shipping, handling, and credit card costs.)
Items purchased with a store credit, or exchanged items, will incur a shipping charge. ($ 18.00 per package)
Items returned must be in new, unworn, unaltered condition and sent back with all its packaging.
Items must be returned within eight calendar days of the delivery date. The return shipping is paid by the customer, and the item(s) must be insured for the full value with tracking numbers provided to us.
Before returning an item, please contact us at info@bijouarts.com.