Returns and exchanges
I accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
• I want you to love your investment in my art and I want your experience buying it to be effortless.
• If for some reason you are not thrilled with your purchase, please contact me. I welcome the chance to make things right, find an equitable solution.
• If it is necessary for you to return the item, I will issue a refund of the purchase price.
• Shipping charges will not be reimbursed.
• Special order, commission work, personalized items and pieces on sale are final. Please contact me if there is shipping damage.
• I ship USPS and ship as soon as payment clears.
• PLEASE NOTE: I cannot be responsible for items once they have been delivered to your door.
• I have worked hard to find the best way to package my glass so it will arrive safely to your door.
• Should your item arrive damaged, please contact me immediately. Please keep all packaging and broken pieces until we find a solution. Please take photos of the broken piece, the box it came in and hang on to those.
• Please feel free to contact me if you have any questions about shipping, packaging and/or policies.