Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
I gladly accept returns and exchanges.
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations beyond seven days.But please contact me if you have any problems with your order.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at floralveracity@gmail.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged beyond 7 days. If you need to exchange it for the same item, send us an email at floralveracity@gmail.com and send your item to: 16424 NE 91st Street Unit 107, Redmond, WA, 98052, United States.
Conditions of return (if applicable)
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.