Returns accepted for 30 days from the shipping date. Buyer pays return shipping. Refunds will be issued on a case by case basis. Most refunds will be awarded as store credit.
We honor the same warranty on Calimacil Weapons as our partner Calimacil. Please contact us in case of a weapon defect. Details on warrantee below, copied from Calimacils website.
ONE YEAR WARRANTY on Calimacil Foam Weapons.
Calimacil weapons are covered by a limited warranty for a period of one year (365 days) from the date of purchase. Any product found to be defective by Calimacil Inc, that is accompanied with presentation of proof of purchase, will be repaired or replaced with a new product, at the discretion of Calimacil Inc. Please contact us before proceeding to return your item. You need our confirmation for your return to be valid. Shipping and return of the replacement item will be covered by Calimacil.
This limited warranty specifies that Calimacil recommendations and limitations should be respected otherwise the warranty will be void.
This warranty of 365 days does not cover normal wear and tear of the product, including the wear resulting from the natural deterioration of the materials during fighting. Any modifications brought to the product will result in the cancellation of the warranty. This warranty does not cover damage caused by misuse, abnormal or contrary to the purpose of the product.
Calimacil’s products used for commercial purposes (e.g. renting) are covered by a limited warranty of 120 days.
A weapon is declared refurbished when, following a standard inspection by Calimacil, does not reach the expected esthetical level. A refurbished weapon will have the same security level as a standard Calimacil weapon but may have some lower quality result on painting, forms or other. This type of weapon is covered by a one year warranty on manufacturing defects that can result in the weapon breaking or being unsafe. It will however not cover the visual aspect of the product like the warranty on our regular items.
Calimacil weapons are designed for users over the age of 14. Calimacil Inc. shall not be liable for any type of damage or injury arising from the use of this product. All responsibility falls on the user, who should be committed to taking all necessary security measures when using the product and handle it appropriately. For optimum safety, Calimacil recommends the use of appropriate eye protection while in use. (e.g. sports goggles).