I want you to be happy with your purchase. Each piece is handmade by me in my home studio in Sarasota, Florida. I am not able to offer refunds on custom orders or anything made to your specifications. I will, however, exchange items bought from my shop for other in stock items.
If you need to exchange your purchase, please just contact me within 14 days of delivery and ship items back within 30 days of delivery. For Holiday purchases made between November 1st and December 20th, please contact me by January 10th and ship items back by January 15th. Once I receive your return, I will ship the new item(s) out to you.
Once an order is placed, I can not accept a cancellation. But please contact me if you have any problems with your order.
And I am always available to discuss anything! Remember, I want you to be happy with your purchase!